What is a credit?
In Boundary 4.0, each AI chat reply, analysis or reply draft uses one credit. Features that don't use AI (recording feelings, viewing history) are always free and unlimited.
Where is my data stored?
Records are saved on your device. AI features send your input and relevant conversation or past records through Cloudflare to Anthropic. Automatic masking is incomplete. See our Privacy Policy.
How do I delete my data?
You can delete individual records or all data from the app's Settings screen. Uninstalling removes local app data; backups, shared copies and provider retention are handled separately.
How do I cancel my subscription?
Go to iPhone Settings > your name > Subscriptions > HeldLine, then tap Cancel Subscription. On Android, use Google Play > Payments and subscriptions > Subscriptions.
Can I transfer data to a new device?
On iOS, restoration depends on your OS backup settings. Android 4.0 disables automatic backup and device transfer. Subscriptions can be restored using the "Restore Purchases" button in the app.